Wed, Apr 22
|Zoom
IT Affinity Group April 2026 Meeting
David Glettner will explore the shift from traditional CRM workflows to conversational interfaces powered by AI!
Time & Location
Apr 22, 2026, 4:30 PM – 5:30 PM PDT
Zoom
Who's attending:
About the event
Join BP IT Affinity Group on their monthly meeting!
In this session, David Glettner explores the shift from traditional CRM workflows to conversational interfaces powered by AI. Focusing on voice and SMS, he’ll discuss how businesses can capture customer interactions more naturally, improve data accuracy, and unlock new efficiencies.
Meet the speaker:
David Glettner
David partners with executive teams and investors to transform complex technology environments into scalable, data-driven operating systems that improve margin, visibility, and growth. With over 20 years of experience, he aligns systems, governance, analytics, and automation to reduce friction and deliver measurable outcomes.
He has led initiatives across B2B and B2C organizations to consolidate platforms, embed AI-driven workflows, and build executive dashboards that support data-driven decision-making. Salesforce Certified and experienced across modern cloud ecosystems, David designs enterprise-grade solutions built for scale and long-term value.
Location: Zoom
(link will be provided upon registering)
Cost: Free